Refund policy summary

• Orders cannot be cancelled after payment, as they are already being prepared for shipping.
• Report an exchange or return within 7 days of receiving the item (LINE @applesheep).
• Wrong item sent, or damaged by us or in transit: exchange or full refund.
• Wrong model or colour ordered by the customer: 100 THB handling fee.
• Refunds go back to the original payment method within 7–14 days.